What is your Return Policy?

30 Days  Return

If you aren’t satisfied with the size or quality of the items you receive, you may initiate a Return Request within 30 days from the date of the item’s arrival. All return requests are subject to evaluation and our friendly Customer Service will be glad to guide you through it.

Note:

  • Items should be unworn, unwashed, undamaged, and unaltered to be eligible for returns/exchanges.
  • We do not offer free return shipping, nor do we refund any fees incurred for shipping returns.
  • Clearance sale items cannot be returned or exchanged. Refunds will not be issued.
✔ To ensure that your Return is valid and eligible for a refund:
  • Always process a return in accordance with our Return procedure
  • Be sure to provide the tracking number as soon as you ship your return
  • Please take time read through our Refund Policy, for more information on how much you may expect to receive for a return.

Looking to Exchange?

If you want to request an exchange, we want you to know that the process will still follow our stated return policy.


*PatPat reserves the right to final interpretation of the above provisions.


NOTE: If you don't receive our Customer Service team's response for an extended period of time (24 hours on weekdays, 48 hours on weekend), please check your Contact email's Spam folder. Our emails may have been filtered incorrectly by your email server/provider.

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