I didn't receive my refund!

Check your bank account:
It can take some time for a refund to be processed and for the funds to appear in your account. Give it a few days and check again to see if the funds have been credited.

Contact PatPat Customer Service for Support: 
If you have been waiting for your refund for over 2 weeks”, contact our PatPat Customer Support team and inquire about the status of your refund. They may be able to provide you with more information about why the refund has not been processed yet or if there is an issue that needs to be resolved.

Check with your bank or credit card company:
Sometimes, refunds can be delayed or held up by your bank or credit card company. Please contact your bank or credit card company to check and verify the refund status.

NOTE: If you don’t receive our Customer Service team’s response for an extended period of time (24 hours on weekdays, 48 hours on weekend), please check your Contact email’s Spam folder. Our emails may have been filtered incorrectly by your email server/provider.

Related Links:
1. What is your Refund Policy?
2. What items can't be returned?
3. How long is the Processing Time for Refund?
4. I’ve Sent Emails but Did Not Receive a Response.

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